Seraphria
c/o The Modern Home Shop LLC
This website is operated by Seraphria c/o The Modern Home Shop LLC. Throughout the site, the terms “we”, “us” and “our” refer to Seraphria c/o The Modern Home Shop LLC. Seraphria c/o The Modern Home Shop LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least age of majority in your state or province of residence, or that you are the age of majority in your state or province or residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose or may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree to not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Information Communications - By providing us your telephone number, you agree that we can send you, regardless of dialing technology utilized, informational alerts concerning your inquiry or purchase at the telephone number you provided. Such informational alerts can include, but are not limited to, purchase confirmations, shipping notifications, and notifications that a transaction you commenced is not complete (e.g. you have left items in your shopping cart without successfully completing the checkout process). For the avoidance of doubt, the parties expressly agree that the foregoing examples constitute informational communications, and not telemarketing messages.
Marketing Communications - By signing up for email, text messages and Facebook notifications, you agree to receive periodic and recurring marketing messages and alerts from us at the cell number provided when signing up. Consent is not a condition of any purchase. Message & data rates may apply.
To opt out of text messages, reply STOP or STOP ALL. Text HELP for help.
Carriers are not liable for any delayed or undelivered messages.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Returns Policy.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tolls “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comment’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous, otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operations of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comment posted by you or any third-party.
Your submission of personal information through the store is governed by our Privacy Policy.
For more details, please review our Privacy Policy.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitations, pricing information, except as required by law.
No Specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or related website for violating any of the prohibited uses.
We do not guarantee, represent t=or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We don't warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at you sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall the company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any to your use of the service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for the consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Upside Marketing LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party dues to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provisions of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern you use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Florida.
You can review the most current version of the Terms of Service at any time of this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Services constitute acceptance of those changes.
We are here to assist you 24/7 with any billing questions. You can reach us by using any of the following methods:
Email: [email protected]
Phone: 877 594 5791
United States Location:
The Modern Home Shop LLC
28230 Blossom Ct Valley Center, CA 92082, USA
Returns Department:
2345 Vauxhall Road, Union, NJ 07083, USA
Charges on your card for purchases will appear as:
seraphria
Returns Department:
2345 Vauxhall Road, Union, NJ 07083, USA
If you are not completely satisfied with your purchase – we are offering you a 30-day guarantee on all purchases. Simply send the item(s) back to us for a full refund or replacement, less shipping & handling.
To be eligible for a return and fill refund, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require that you include a note with the following information:
- Full Name
- Email address used to purchase your order
REFUNDS: (If applicable). Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 – 10 business days. If for some reason your return arrives in unacceptable condition, we will notify you by email that your return was rejected.
LATE OR MISSING REFUNDS: (If applicable) If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at:
Email : [email protected]
Phone : 877 594 5791
EXCHANGES: (If applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, call or email us with the contact information above and send your return package to the following address below:
Seraphria
c/o The Modern Home Shop LLC
Attention: Returns Department
2345 Vauxhall Road, Union, NJ 07083, USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
At Seraphria, we strive to provide you with the best shipping options to ensure a seamless and efficient delivery experience. To achieve this, we utilize advanced artificial intelligence (AI) technology to select from a diverse range of carriers, including UPS, USPS, FedEx, and DHL. Our AI system dynamically assesses various factors, such as rates and transit times, to determine the most optimal shipping method for your location.
Shipping Options:
2-Day Shipping - $14.95:
Delivers within 1-2 business days for swift and expedited service.
Priority Shipping - $9.95:
Delivers within 2-4 business days for a balance of affordability and reasonable transit time.
Free Shipping - $0.00:
Delivers within 5-7 business days at no additional cost to you.
Tracking Your Order:
Once your order is shipped, you can easily track its progress through the carrier's website or by visiting 17track.net/en. This ensures that you stay informed about your package's location and estimated delivery time.
Note:
Please be aware that business days do not include weekends or public holidays.
The shipping options and carriers available may vary based on your location.
We are committed to providing you with a hassle-free and reliable shipping experience. If you have any questions or concerns regarding your shipment, feel free to reach out to our customer support team at [email protected] or 877 594 5791.
All-In-One Package Tracking:
This all-in-one tracking tool supports over 1500+ carriers and 120+ airlines worldwide. If you are unsure which carrier your package was sent to, you are free to use this tracker or you can use the individual carrier sites below.
Individual Carriers We Utilize:
UPS: https://www.ups.com/WebTracking/track?loc=en_us
USPS: https://www.usps.com/
FEDEX: https://www.fedex.com/apps/fedextrack/
DHL: https://www.dhl.com/us-en/home.html?locale=true
Note:
Please be aware that business days do not include weekends or public holidays.
The shipping options and carriers available may vary based on your location.
We are committed to providing you with a hassle-free and reliable shipping experience. If you have any questions or concerns regarding your shipment, feel free to reach out to our customer support team at [email protected] or 877 594 5791.
Thank you for choosing Seraphria!
In the event that there is a dispute, claim or controversy between you and us, or between you and any third-party service provider or application provider acting on our behalf, and which dispute, claim or controversy arises out of or relates to federal or state statutory claims, common law claims, these Terms, our Privacy Policy, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim or controversy will be determined by arbitration in Miami, Florida before one arbitrator. The arbitration will be administered by JAMS. For claims greater than $250,000, the JAMS Comprehensive Arbitration Rules and Procedures in effect at the time the arbitration is commenced will apply. For claims less than or equal to $250,000, the JAMS Streamlined Arbitration Rules in effect at the time the arbitration is commenced will apply. The arbitrator will apply the substantive law of the State of Florida, exclusive of its conflict or choice of law rules. Nothing in this paragraph will preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the provision in this paragraph with respect to applicable substantive law, the Federal Arbitration Act (9 U.S.C. §§ 1-16) will govern any arbitration conducted pursuant to these Terms. Either party may commence arbitration by providing to JAMS and the other party to the dispute a written demand for arbitration, setting forth the subject of the dispute and the relief requested (“Arbitration Demand”).
To the fullest extent permitted by law, each of the parties agrees that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding or counterclaim arising out of or relating to this Agreement or any of the transactions contemplated hereby.
The appointed arbitrator may award monetary damages and any other remedies allowed by the state law designated above. In making his or her determination, the arbitrator will not have the authority to modify any term or provision of these Terms. The arbitrator will deliver a reasoned written decision with respect to the dispute (the “Award”) to each party, who will promptly act in accordance with the Award. Any Award (including interim or final remedies) may be confirmed or enforced in any court having jurisdiction, including any court having jurisdiction over either party or its assets. The decision of the arbitrator will be final and binding on the parties, and will not be subject to appeal or review. Each party will advance one-half of the fees and expenses of the arbitrator, the costs of the attendance of the court reporter at the arbitration hearing, and the costs of the arbitration facility. In any arbitration arising out of or related to these Terms, the arbitrators will award to the prevailing party, if any, costs and attorneys’ fees reasonably incurred by the prevailing party in connection with that aspect of its claims or defenses on which it prevails, and any opposing awards of costs and attorneys’ fees awards will be offset. The parties will maintain the confidential nature of the arbitration proceeding, the hearing and the Award, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, or confirmation of an Award or its enforcement, or unless otherwise required by any applicable law. Any documentary or other evidence produced in any arbitration hereunder will be treated as confidential by the parties, witnesses and arbitrators, and will not be disclosed to any third person (other than witnesses or experts), except as required by any applicable law or except if such evidence was obtained from the public domain or is otherwise obtained independently of the arbitration.
By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $19.99/$24.99/$29.99/$34.99 or $39.99 (depending on selection at checkout) for your first month's membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first month’s membership. All subsequent billing will be $19.99/$24.99/$29.99/$34.99 or $39.99 (depending on selection at checkout) monthly. Every month, product(s) valued at a minimum of $50.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $40 in store credit (depending on selection at checkout) with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as seraphria on your credit card statement.
Tier 1 Program : By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $19.99 for your first months membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first months membership. All subsequent billing will be $19.99 monthly. Every month, product(s) valued at a minimum of $20.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $20 in store credit with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as seraphria on your credit card statement.
Tier 2 Program : By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $24.99 for your first months membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first months membership. All subsequent billing will be $24.99 monthly. Every month, product(s) valued at a minimum of $25.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $25 in store credit with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as seraphria on your credit card statement.
Tier 3 Program : By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $29.99 for your first months membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first months membership. All subsequent billing will be $29.99 monthly. Every month, product(s) valued at a minimum of $30.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $30 in store credit with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as seraphria on your credit card statement.
Tier 4 Program : By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $34.99 for your first months membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first months membership. All subsequent billing will be $34.99 monthly. Every month, product(s) valued at a minimum of $35.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $35 in store credit with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as seraphria on your credit card statement.
Tier 5 Program : By redeeming this offer at checkout, you agree to our Terms and authorize a charge of $39.99 for your first months membership, and that same denomination per month thereafter to be billed automatically to any active card on file. Any coupon codes or discounts offered at checkout apply only to the first months membership. All subsequent billing will be $39.99 monthly. Every month, product(s) valued at a minimum of $40.00 retail from our online store will be selected at random and shipped to the address on file with free 2-Day shipping. Every month, a new discount code will be emailed to the address on file that includes up to $40 in store credit with FREE 2-Day Shipping enabled on checkout. Coupons remain active in our system for 12 months, even if you cancel your membership. Limit of one coupon per online purchase. Coupon codes cannot be combined with other offers. A billing reminder email will be sent 3 days prior to being charged. You can alter or cancel the Member Rewards Program anytime by contacting customer service available 24-7. Your billing descriptor for the Member Rewards Program will appear as seraphria on your credit card statement.
SECTION 29 - SUBSCRIBE AND SAVE PROGRAM
When you subscribe to our optional “Subscribe and Save” program at checkout, you will be eligible to save 20% on all future shipments of the subscribed products. However, for your initial purchase, you will be charged the full price.
The duration of your subscription will depend on the number of units purchased today. For each unit purchased, the subscription will start 30 days from the date of the initial sale. For example, if you purchase two units, the subscription will start 60 days from the initial sale date, and so on.
The program price for your subscription will be calculated based on the purchase price today, minus the 20% discount. This price will remain locked for the duration of your subscription.
You will receive billing reminder emails 5 days and 3 days before the scheduled payment date. The payment will be automatically charged to the same card used for the initial purchase, unless you provide alternative payment instructions.
Please ensure that your payment information is accurate and up-to-date to avoid any disruptions in your subscription service.
You are free to modify or cancel your subscription at any time. To do so, please contact our customer service team via phone or email, and they will assist you with the necessary changes.
Any modifications made to your subscription will take effect from the next billing cycle, while cancellations will stop future shipments and charges from occurring.
Your subscription will continue until you decide to cancel it. There are no fixed terms or minimum commitments, giving you the flexibility to enjoy our program as long as you wish.
Please note that the duration of your subscription will not be affected by any pauses or temporary suspensions you may request.
We reserve the right to make changes or updates to the Subscribe and Save program at our discretion. However, any modifications will be communicated to you in advance via email or through our website.
The Subscribe and Save program is available to customers within the United States. Customers outside this area may not be eligible for the program.
We reserve the right to terminate or suspend any subscription that violates these terms and conditions or the company's policies.
These terms and conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflicts of law principles.
By redeeming this offer at checkout and subscribing to our program, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please don't hesitate to contact our customer service team.
COVID-19
Due to challenges related to Covid-19, receipt of your order may take a little longer than normal. Kindly trust and be patient as all essential employees (at our warehouse, UPS, USPS and FedEx) are working hard and doing their best to get packages to our customers during these difficult times! Your order will be delivered, but may be delivered later due to local and global restrictions by postal carriers.
Due to these delays we have experienced an overwhelming amount of calls, emails and chats and kindly ask for your patience and trust your order will be delivered. Once your order has been shipped you will receive an email with all your tracking information.
Still Need Help?
If you are looking for more information or need help with your order then our award winning customer service agents are standing by to assist you!
Contact Us
Email: [email protected]
Phone: 877 594 5791
United States Location:
The Modern Home Shop LLC
28230 Blossom Ct Valley Center, CA 92082, USA
Returns Department:
2345 Vauxhall Road, Union, NJ 07083, USA
Our products have not been evaluated by the U.S. Food and Drug Administration or Health Canada. Our products are not intended to diagnose, treat, cure, or prevent any disease.